High Court of Delhi · Judgments and reasoned final orders

Commissioner of Income Tax (International Tax-1), New Delhi v. EXL Service.com Inc. (presently known as EXL Service.com LLC)

ITA748/2025, ITA749/2025 and ITA752/2025 ·

India-US treaty: no PE on the accepted BPO facts; Revenue appeals dismissed, with arm’s-length attribution reasoning subject to functional coverage.

1. FACTS OF THE CASE

Three Revenue appeals challenged the common ITAT order of 20 December 2023. EXL US undertook client contracting, strategy and customer management abroad; EXL India delivered outsourced BPO services and invoiced at predetermined hourly rates. Filing and re-filing delays were condoned.

Source: PDF pp.1–4, paras 1–12

2. DISCUSSION BY THE COURT

The Court accepted the Tribunal’s factual analysis following eFunds: Indian premises were not shown to be at EXL US’s disposal, the subsidiary lacked authority to conclude its contracts, and Revenue had not proved secondment. It also considered Morgan Stanley’s qualified arm’s-length attribution principle and consequential orders reducing EXL India’s TP adjustments to nil.

Source: PDF pp.28–36, paras 15–21

3. JUDICIAL DECISION

No substantial question of law arose. ITAs 748,749 and 752/2025 were dismissed. The challenge to the rejection of Revenue’s ITAT appeal 4989/Del/2014 was consequentially dismissed.

Source: PDF pp.36–37, paras 22–23

4. OUTCOME

Assessee successful: the Tribunal’s conclusion on PE and attribution remained undisturbed.

Source: PDF pp.36–37

5. Expert Comments

AKHB editorial analysis, distinct from the Court’s findings.

Prove the relevant PE link

Outsourcing and group ownership did not establish premises at EXL US’s disposal or authority to bind it. Comparable claims require the service agreement, premises rights, contracting authority and actual functions. The AO allegations on page 5 are not findings accepted by this Court.

Source: PDF pp.5,28,33–35

Arm’s length is a qualified attribution answer

Morgan Stanley requires compensation covering all relevant functions and risks; omissions may still require attribution. The Court recorded nil consequential TP adjustments for these years. A clean TP result is not an abstract PE exemption. The quoted 29% markup belongs to Morgan Stanley, not EXL’s hourly-rate arrangement.

Source: PDF pp.3,29–30,35–36

A factual inconsistency remains visible

The tables mark secondment Yes, but the reasoned finding says Revenue produced no evidence of it. This supports that evidentiary conclusion, not a rule that secondment never creates a service PE. Establish the personnel facts independently rather than selecting the table entry alone.

Source: PDF pp.25,33–34

Keep the appeal scope and years qualified

Paragraph 5 identifies three AYs; paragraph 6 records uncertainty whether the 2004-05 appeal was filed because of low tax effect. The operative order dismisses all three captions. Other proceedings and pre-2012 section 234B reasoning in the ITAT quotation do not expand those captions or establish a current-law interest exemption.

Source: PDF pp.2,31–32,36–37

Source and verification

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Original PDF: 37 pages · SHA-256: 811a7bcc4fb61e640ce957a19f635e6f2c52e53d202a693c6220818842dd0e13

Full original and all five panels re-reviewed on 21 October 2026.

Current law and subsequent treatment not independently verified.

Subsequent proceedings and current judicial treatment have not been independently verified.

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